Shipping policy

1. Delivery time:

– After a successful order verification process, the order will be delivered to you within the following time period:

            Delivery address: Nationwide delivery

            Delivery time: Within 03 working days.

– Working hours are from Monday to Saturday every week, no delivery on Sundays and Holidays.

– Orders placed on Saturday until Sunday will be processed the following Monday.

– Delivery time starts from the time your order is successfully confirmed by a call from a customer service staff.

– In case the delivery partner cannot contact or deliver the goods to you due to subjective or objective reasons from the customer within 02 working days, the order will no longer be valid.

2. Delivery confirmation:

– Goods will be delivered to the address provided by the customer in the order placed on the website of vantruongjp.com

– Immediately after customers place an order on the Website, the Customer Care department will call to confirm the order on weekdays, from Monday – Saturday, from 8:00 am to 5:00 pm. A valid order is an order that has been successfully confirmed by a customer service staff call.

– If you have any questions regarding ordering or delivery policy, please contact us: Email address: thanhxuanhieu740@gmail.com. Phone: 09022067838

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